2014 marks an exciting new year for Scrap-n-Crop.com as we enter our 8th year of operation - thanks to all your support!
As with the 1st of January every year, we list down what's new, what's changed and we keep on doing what's been good for all of us. So this year (while we're still on the road to attend the Winter CHA), please the enclosed changes and announcements as we usher the new year in!
Unless specified below all general terms on the website remains.
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IMPORTANT NOTICE #1
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2014 Loyalty Programme
Scrap-n-Crop.com is maintaining our tiered loyalty programme and enhanced it a little.
Annual accumulative purchases of at least RM800 entitles you to the SNC LOYALTY MEMBERS TIER where you will get 10% OFF all regular priced products.
Annual accumulative purchases of RM5,000 - RM10,000 entitles you to the SNC GODDESS TIER where you will get 15% OFF all regular priced products
Annual accumulative purchases of RM10,000 entitles you to the SNC PREMIUM CLUB MEMBERS TIER where you will get 20% OFF all regular priced products
For our 2013 loyalty customers, if you have purchased an average of RM150 monthly, you will be automatically enrolled into the 2014 loyalty programme, beginning at the SNC LOYALTY MEMBERS TIER of 10% OFF
(* You can check your previous purchases by logging into your account and viewing your historical purchases. If you think you have qualified please send an email to admin@scrap-n-crop.com as this is addition to the programme is currently manually done)
(* You can check your previous purchases by logging into your account and viewing your historical purchases. If you think you have qualified please send an email to admin@scrap-n-crop.com as this is addition to the programme is currently manually done)
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There are a few additional short-cuts to get into the loyalty programme.
These includes:
These includes:
2. Purchases of at least 2 Project Life Core Kits or 2 Project Life Big Packs of Page Protectors
what do our loyalty members enjoy apart from the discounts above?
1. Exclusive sale invites
2. Exclusive crop togethers and free classes organised at the Scrap.Abode
3. Exclusive previews of hot products and our best sellers
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IMPORTANT NOTICE #2
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Social Media
The growth of social media plays an important role in Scrap-n-Crop.com as scrapbooking is a community driven project.
Although we continue to maintain our weekly newsletters, customers who are a part of our Facebook group sometimes enjoy other exclusive offers and invites to events.
Although we continue to maintain our weekly newsletters, customers who are a part of our Facebook group sometimes enjoy other exclusive offers and invites to events.
FACEBOOK: https://www.
Like us on Facebook and be a part of the ever growing community @ Scrap-n-Crop to enjoy exclusive invites and offers as well as stand a chance to enter ad hoc contests.
PINTEREST: http://www.
Photos of classes and project ideas are now compiled in Scrap-n-Crop.com's Pinterest group. Follow us for more exclusive photos of our events and projects.
Add your creations in our Pinterest Gallery for customers (Our Customers' Creations).
Add your creations in our Pinterest Gallery for customers (Our Customers' Creations).
We will continue to announce open days, events, and new arrivals in our SnC's CROP.mmunity blog. Follow our blog for any up to date announcements made by Scrap-n-Crop.com.
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IMPORTANT NOTICE #3
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Shipping
Although courier rates are all increasing this year, Scrap-n-Crop.com are currently maintaining the subsidised shipping costs for all our customers.
Shipping starts at RM7.00 for all Peninsular Malaysia customers.
Shipping starts at RM7.00 for all Peninsular Malaysia customers.
FREE shipping will be provided (for the 1st kg in Peninsular Malaysia and for the first 250gm in East Malaysia) for regular priced purchases of RM250.00 and above.
Scrap-n-Crop.com will continue with the PREMIUM SHIPPING Services to our supporters in Penang, Johor Bahru and around the Klang Valley … with gradual expansion to other major cities as we go along.
Scrap-n-Crop.com will continue with the PREMIUM SHIPPING Services to our supporters in Penang, Johor Bahru and around the Klang Valley … with gradual expansion to other major cities as we go along.
Some of the Premium Delivery Services Features are:
ONE
Customers able to receive parcels at their time convenience - 365 days a year (including public holidays)***, and anytime between 8am - 9pm. Customers can choose between four delivery time zones and should they miss the delivery truck, they can contact the delivery agent directly and rearrange at their own convenient time.
Real time tracking of their deliveries will be provided if customers choose this shipping method.
Packages are now insured up to the amount of RM4,000 versus RM100 using other conventional courier services.
Payment via credit card or cash upon delivery to customers are available at a small service fee.
Scrap-n-Crop.com's cut off times for your orders to be processed on the same day is 5pm.
Our cut off times for payment to ensure delivery the following day is by 10pm.
This means, if you need your orders within 48 hours, check out before 5pm, and when your invoice comes in at around 8-9pm, make payment immediately.
Kindly ensure that all orders are process and paid 48 hours before a Public Holiday to ensure your shipment is not disrupted.
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IMPORTANT NOTICE #4
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the Scrap.Abode
The Scrap.Abode will continue with OPEN DAYS held twice a month (normally one Saturday and one Sunday).
During the OPEN DAYS customers can walk in and purchase, or collect their online purchases.
During the OPEN DAYS customers can walk in and purchase, or collect their online purchases.
Classes, craft parties, demos, make + take sessions and get togethers will be held at the Scrap.Abode.
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IMPORTANT NOTICE #5
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Payment Mode
Scrap-n-Crop.com continues to prefer bank in transfers to either our Maybank or RHB Bank.
The account numbers will be provided in the Order Processed email sent after we have checked your orders. At the moment we are unable to refund payments made using this method.
The account numbers will be provided in the Order Processed email sent after we have checked your orders. At the moment we are unable to refund payments made using this method.
Credit Card payments are accepted via our PAYPAL account. This will remain an automated process if customers choose to pay via PAYPAL upon checking out.
Physical credit card payments can only be made for walk in customers at the Scrap.Abode.
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