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Although you can virtually shop 24/7 at Scrap-n-Crop.com there are however some cut off times to get your shopping as fast as possible. Our cut off times are indicated below:
1. for ORDER CONFIRMATION - 6pm
Sometimes I do go to the store twice a day if we have new shipments of if there are just too much orders, hence you may get your confirmation earlier. However all orders coming in AFTER 6pm will only be confirmed the NEXT evening.
2. for PAYMENTS - 12 midnight
If you have paid using the direct PAYPAL link your order will be shipped the next day. There is no need to resend us the Paypal receipt as we will be sent a copy via PAYPAL. If there is unavailable stock we will refund your PAYPAL after shipping out your goods.
If you have paid by bank transfer it is IMPORTANT that you send us a copy of your payment receipt with the ORDER NO attached. This is because our bank statements do not provide for order numbers and your email address does not indicate your order number and may only be your nickname.
Please note that there may be several orders with the SAME amount or some customers with similar names. We CANNOT search your order by your email address so the above step is IMPORTANT in order for use to ship your order correctly and as fast as possible.
3. for SHIPMENTS
If you have selected POSLAJU / Courier, we will ship using the most convenient way which may be AIRPAK Courier or POSLAJU. For this option we ship only on weekdays and your shipment should reach you within 1-3 days later unless it is rush season such as long holidays approaching and so forth. POSLAJU is OFF for the first Saturday of the month and hence your shipment may not always arrive on the following day if it is a weekend.
If you have selected TAQBIN, please also email us your preferred delivery time - ie. 8-12, 12-3pm, 3-6pm or 6-9pm. Please remember for eg: if you make payment on Monday, shipment is expected to arrive on Wednesday, if payment is on Tuesday, Delivery is on Thursday and so forth. Using this option we can ship on WEEKENDS and PUBLIC HOLIDAYS. However, this option is currently available only in Klang Valley, Penang and selected areas in Johor.
If you are an international customer, we ship twice a week, Tuesdays and Thursdays using our national postal service. However if you opt for FEDEX courier we may ship the following day. Please note however that the shipping amount may differ from the website due to volumetric calculations. If you have purchased larger items such as 12x12 papers, you will need to select large parcel packaging.
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Hence if you would like to receive your package within 3 days of placing your order, place your order on a weekday, pay during the night and send us your receipt. We will then ship the next day!!!
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